Service · voice agents

An AI receptionist, so no call goes unanswered.

When nobody can pick up, the assistant answers: it introduces itself as AI, asks what the call is about, checks free slots, books the visit and repeats the details back. After every call you get a short summary with what was done and who needs a call back.

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What problem does it solve?

In a workshop, a clinic or a salon, the phone rings exactly when everyone’s hands are busy. Voicemail rarely helps: people do not leave messages, they call the next business on the list.

An AI receptionist handles the simple calls end to end (booking, opening hours, prices from your list) and collects everything you need to call back about the rest. You keep your number; calls are forwarded only when you do not answer, when the line is busy or after hours.

How it works, step by step

  1. Forwarding

    Your number stays. Your phone operator forwards calls to the assistant when you do not pick up within a set time, when the line is busy or after hours.

  2. Introduction

    The first sentence says the caller is talking to an AI assistant of your business. No pretending to be a person.

  3. Understanding the request

    Name, callback number and what the call is about. In a workshop: car make and the problem. In a salon: the service and preferred time.

  4. Action

    It checks free slots in your calendar and books the visit, repeating the date, time and phone number back digit by digit.

  5. Handover

    Urgent, unusual or “I want a person” calls trigger an instant alert (Telegram or SMS) or a transfer.

  6. Summary

    After every call you get a note: who called, about what, what was booked and what needs a call back.

What it does not do (and when a human steps in)

  • It never makes sales calls. Incoming calls only; outbound marketing calls need prior consent, and we do not build them.
  • It does not guess prices or dates. Only your price list and your calendar.
  • It does not take payments. Money and exceptions stay with you.

See what it looks like

Visualisation
Visualisation, 30 s, made-up data, Polish interface: answering the call, a free slot, booking, number confirmation and the summary for the owner. Not a recording of a real call.

What it connects to

  • Your existing phone number
  • Google Calendar
  • Booking systems with an API
  • Telegram
  • SMS
  • English and Polish voices

We connect only through official APIs and only to what we check during scoping. Product names are used to describe integrations.

How much does it cost?

This service is priced per project: setup from PLN 4,900 net, then from PLN 390 net per month, plus call minutes at cost (roughly PLN 0.35–0.50 per minute, paid directly to the voice platform). We invoice in PLN; a USD or EUR quote is available on request.

Bigger or custom scope? Send us two or three sentences about the process and we will reply with a fixed quote. Your AI model and API costs are paid directly by you, so you always see them.

How we work together

  1. Scope: a short call or a few messages. We agree what the agent does, what it connects to and what “done” means.
  2. Build at a fixed price: through a written agreement, with milestones you can review. We test on your real examples before handover.
  3. Handover: you get the code, the setup guide and the keys in your own accounts. Ongoing maintenance is optional and quoted separately.

Compliance and house rules

  • EU AI Act, Art. 50: the assistant says it is AI in its first sentence.
  • Incoming calls only: no outbound marketing calls (in Poland they require prior consent under the Electronic Communications Law).
  • GDPR: a data processing agreement, call summaries instead of full recordings where possible, limited retention.

What our claims are based on

The AI receptionist is a new service for us and we have no client deployments yet, so we do not quote results. It follows the same rules as our other agents: the AI introduces itself, and money and exceptions belong to a person.

The AI assistant on our Polish site already talks to visitors and passes us an enquiry only once it is complete. In our own app we also built a support chat with Telegram alerts.

Frequently asked questions

Does the AI receptionist speak English?

Yes, English or Polish. Before launch we test it on real calls: names, numbers, addresses and noisy lines.

Do I need a new phone number?

No. You keep your number and set call forwarding with your operator, for example when you do not answer, when the line is busy or after hours.

Does it have to say it is AI?

Yes. Under Art. 50 of the EU AI Act, people talking to an AI system must be told. The assistant says it in the first sentence.

Can it call customers with offers?

No, we do not build that. It only answers incoming calls.

How much does an AI receptionist cost?

Setup from PLN 4,900 net and from PLN 390 net per month, plus call minutes paid directly to the voice platform. USD or EUR quotes on request.

Contact

Tell us what eats your team's time.

Two or three sentences are enough: what your business does and which process you would hand over first. For fixed-price packages, use Fiverr or Contra.